News & Updates

RocketRez and Redeam

Posted on Monday, June 24th, 2019

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Successful Integration Between Redeam and RocketRez Vastly Expands Sales Reach and Processing for Mutual Customers

Two industry-leading SaaS companies for tours and attractions partner to create more value and open new markets.

Boulder, CO (June 24, 2019) – Redeam, the tourism industry’s leading agnostic technology solution solving for problems like paperless ticket redemption and simplified reconciliation, wide-scale API connectivity, and automated reseller management, today announced a new strategic partnership with RocketRez, a fast-growing cloud-based reservation and ticketing system for mid-market tours and attractions. The partnership entails the integration of the two companies’ software systems to provide a more seamless processing experience and facilitate the ease of expanding sales reach through third-party resellers for RocketRez’s customers.

RocketRez’s ticketing system for tours and attractions is unique in that it’s hosted in the cloud – rather than installed on client-side servers – and provides enterprise-level solutions to mid-market boating, museum, train, aquarium, and zoo attractions. The RocketRez-Redeam integration now allows RocketRez customers to opt-in to easily access Redeam’s network of over 400 global ticket resellers, better automating the redemption and processing of tickets sold through those resellers. For their mutual customers, this also means improved accuracy of redemptions at the gate and faster reconciliation time, a win-win-win for customers’ operations, sales, and marketing. RocketRez and Redeam’s first mutual customer launch together under the new partnership has been Boston Harbor Cruises.

“We are absolutely thrilled to be integrated and partnering with RocketRez,” said Redeam CEO Melanie Ryan Meador. “RocketRez is an innovative market player for the modern age. We look forward to growing together.” RocketRez CEO, John Pendergrast, concurs, adding “Redeam has a great reputation in the marketplace – like us, they’re making great in-roads and innovating all the time. They recognize the advantage of connected systems. That’s why we see Redeam as a valuable addition for RocketRez customers.”

To learn more about how tour, attraction, and activity operators rely on Redeam’s technology to sell more tickets, faster and easier and around the world, visit the Redeam website. To learn more about how RocketRez offers advanced ticketing features that allow attractions of any size to sell like they’re the biggest attractions in the world, visit the RocketRez website .

About Redeam

Redeam is a five-time award-winning Boulder, CO-based global technology company that empowers the growth of tours, attractions, and activities so that more people can enjoy the world. By utilizing Redeam’s technology, clients can easily scan and process a mobile or paper voucher and eliminate the costly, antiquated, time-consuming, and all-too-common practice of manually accepting, sorting and counting physical tickets—a practice that leads to lost revenue due to fraud, long lines, and bad online reviews. Redeam customers grow both revenue and their number of sales channels through advanced features like Redeam’s channel and yield management. For its innovative solutions, Redeam has won such awards as the 2017 Phocuswright Award for Travel Innovation and 2018 Future Travel Experience Startup Competition Winner. The company works with hundreds of resellers and serves thousands of operators globally, including one of the world’s largest attraction theme parks, major event venues and boat tours, some of the world’s most-visited museums, and attractions like CitySightseeing/Gray Line New York, Ripley’s Believe It or Not, National Geographic Encounter: Ocean Odyssey, and the Intrepid Sea, Air & Space Museum.

About RocketRez

RocketRez builds software to help attractions sell tickets and manage their business. Based on an industry-leading API and cloud-based platform, customers find they are able to sell tickets, products, and memberships the way they want, while improving margins and operational performance. Staff training is reduced, setup and administration is easier, and venue capacities are maximized. All customers take advantage of easy-to-use online, in-person, and call center booking engines that are integrated into a full point-of-sale with inventory management. Booster modules add functionality for managing events and charters, as well as staff scheduling and timekeeping. RocketRez serves attractions in the United States, Canada, and the Caribbean, with an expanding global reach.

June 25, 2019

FOR IMMEDIATE RELEASE

Media Contacts:

Amber Smokowski, Sales & Marketing Coordinator at Redeam
amber.smokowski@redeam.com
+1 (303) 709-4775

Carlin Thiessen, COO at RocketRez
carlin@rocket-rez.com
(877) 393-0004 x.106

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